Posted by: Jeff on: January 31, 2008
I was just finishing up the Ensign for this month (before the month is through) and came across this section about people using technology to serve more.
Using a Web-based telephone program, the missionaries, who can be located anywhere in the world as long as they have broadband Internet access, respond to as many as 10,000 inquiries per month. Patrons’ questions span many topics, including family history research, indexing, and submitting names to the temple.Though her eyesight is poor, Sister Taylor—now a supervisor over six fellow missionaries—can increase the font size on her computer enough to read patrons’ e-mails and respond to their questions.
Service missionaries are given extensive online training they can complete at home. They also have access to a team of individuals to help them with their questions and provide individual training and help. Once they’ve finished the training, they have access to a database that includes some 4,000 articles they can refer to for answers to patrons’ questions.
Sister Taylor didn’t learn how to operate a computer until she was 66 years old, but she says it is a beneficial, useful skill. “Your age doesn’t matter,” she said. “You’re not too old to learn how to use [a computer].”
The article goes on to to relate who can serve is this capacity. This is great stuff. This is the type of thing that makes me think that the Lord has certainly inspired the internet to proclaim the gospel, redeem the dead, and perfect the saints!